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Seabourn extends pause of operations until 30 June

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Seabourn has extended its suspension of sailings until 30 June 2020.

The cruise line had previously announced a pause in its global ship operations from 14 March to 14 May 2020, effectively cancelling all voyages scheduled to operate during that timeframe.

A spokesperson for the cruise line said: “The decision is a proactive response to the unpredictable circumstances evolving from the global response to the covid situation.

“Seabourn will be communicating changes for voyages scheduled to depart in the extension window with all booked guests and their travel advisors.”

The extension comes following the recent announcement from the United States Centers for Disease Control (CDC), which last Thursday extended its no sail order for at least 100 days.

Seabourn guests on impacted voyages will receive a 125 per cent refund in the form of a future cruise credit, which must be booked by 30 December 2020 but can be applied toward any future cruise to 31 December 2021.

Guests who do not opt to choose the 125 per cent future cruise credit will be given a 100 per cent refund.

Guests and their travel advisors will be sent details on how to manage cancellations and desired compensation online.

Seabourn has requested that guests and travel advisors use the online resources available first rather than calling the Reservation Call Centre for information about the cancellations due to the possibility of high call volumes and the potential of long on-hold wait times.   

For reservations or more details, please contact a professional travel advisor; call Seabourn on 0344 338 8615 or visit seabourn.com.

Our view:

The cruise industry is facing an unprecedented and ever-changing situation, and we are committed to keeping you informed with the most up-to-date news. However, we firmly believe that the cruise industry will bounce back. When it does, we’ll be on hand to help you get back to selling the cruises that people love.

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