Riviera Travel enhances new training platform with peaks module
Riviera Travel has added a new training module to its recently launched e-learning platform, Riviera Explorer, to help agents prepare for the upcoming peak season
The Primed for Peaks addition includes several sections with tips and advice, such as how to order brochures, assisting with marketing plans, and contact information for Riviera’s key account managers.
It also details Riviera Travel selling tips and information on how to book its cruise and escorted tour programmes for 2025 and 2026, including solo dedicated departures, no-fly options and current top-selling itineraries.
Riviera Explorer, which represents the operator’s most significant investment to date in digital trade support, is designed for experienced sellers and those new to selling the brand, featuring the latest news and updates via bite-sized training modules.
Agents who complete every training module by 31 December 2024, will be in with a chance of winning a space on a Sri Lanka escorted tour fam trip departing in 2025 or a Blue Danube Cruise fam trip on new ship Riviera Radiance, departing in 2025, with 40 places in total up for grabs.
Since its launch in October, Riviera Explorer has seen more than 1,000 agents sign up to the platform, half of whom are new to selling Riviera.
Vicky Billing, head of trade and partnerships UK & Ireland at Riviera, said: “We know how important the next few weeks are for the trade as they prepare for the all-important peaks, and this new option on Riviera Explorer will ensure they are primed and ready to take full advantage of this key selling period.
“As with other modules on our new e-learning platform, it is designed to make life easy for our trade partners, so they can learn at a pace that suits them.”
