2023 UK Cruise Awards recognises agent success

UK Cruise Awards recognises agent success

Carnival UK brands have honoured the travel trade and industry figures during the annual UK Cruise Awards.

The event, now in its seventh year, recognises cruise specialist agents for their business and loyalty to six Carnival Corporation & PLC brands – Carnival Cruise Line, Cunard, Holland America Line, P&O Cruises, Princess Cruises, and Seabourn.

More than 200 travel partners attended the 2023 ceremony, which was held at Madame Tussauds in London.

The UK Cruise Awards were hosted by TV presenter Mark Durden-Smith.

Each brand gave two awards, the first for ‘partnership development’ and the second for ‘outstanding contribution’.

In addition, four multi-brand awards were given for ‘innovative marketing campaign’, ‘outstanding customer care’, ‘rising star’, and ‘outstanding contribution’.

Hays Travel owner Dame Irene Hays was honoured with ‘outstanding contribution’ for her achievements and dedication in supporting all six brands.

The winners were as follows:

Carnival Cruise Line

  • Partnership Achievement Award – Cruise 1st
    Highly Commended – Barrhead Travel
  • Outstanding Contribution – Iglu Cruise
    Highly Commended – Cruise Nation


  • Partnership Achievement Award – Iglu Cruise
    Highly Commended – Hays Travel
  • Outstanding Contribution – ROL Cruise
    Highly Commended – Imagine Cruising

Holland America Line

  • Partnership Achievement Award – Trailfinders
    Highly Commended – Iglu Cruise
  • Outstanding Contribution – Canadian Affair
    Highly Commended – Stewart Travel

P&O Cruises

  • Partnership Achievement Award – Travel Village
    Highly Commended – Fred Olsen Travel
  • Outstanding Contribution – Hays Travel
    Highly Commended – Bolsover Cruise Club

Princess Cruises

  • Partnership Achievement Award – Travel Counsellors
    Highly Commended – Cruise.co.uk
  • Outstanding Contribution – Reader Offers
    Highly Commended – Iglu Cruise


  • Partnership Achievement Award – Six Star Cruises
    Highly Commended – Travel Counsellors
  • Outstanding Contribution – The Sovereign Cruise Club
    Highly Commended – Trailfinders


  • Innovative Marketing Campaign – Imagine Cruising
  • Outstanding Customer Care – Bolsover Cruise Club
  • Rising Star – Gemma Pallister, ROL Cruise
  • Outstanding Contribution – Dame Irene Hays

Image: Steve Dunlop Photography

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