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New luxury cruise agency to provide ‘ultimate connectivity’

New luxury cruise agency to provide 'ultimate connectivity', luxury cruise, Above and Beyond

A new luxury travel agency focusing on exclusive, tailor-made cruise and stay offerings has launched in the UK.

Called Above and Beyond Luxury Cruises, the agency will offer customers ultra-luxury holidays, with a “concierge service to match”, a statement said.

It has been set up by Cruise.co.uk and is headed up by the company’s head of luxury and expedition Elaine Ross.

Customers will be able to call, email, text, WhatsApp, video call and have a home visit from a member of the agency’s cruise concierge team, in a bid to offer “ultimate connectivity” during and after the booking process.

The concierge will offer “premium cruise services”, the statement added, including discounted airport parking, airport lounge passes and high-end shore excursions.

Bespoke services are also on offer to help with individual holiday arrangements.

These include extras such as booking pet care, taking care of gifts for friends and family for anyone missing a special occasion, and a welcome home essentials shop after returning.

‘Gap in market’ for luxury cruise agency

Ross said: “I’m so excited to be leading this new brand. Our research has shown there is a gap in the market for an ultra-luxury travel agency, offering a full concierge service.

“If customers are booking high-end cruises they expect the same service from their agency, and we will go above and beyond to fulfil this.

“When combined with ultimate connectivity and the expertise we have in putting together unique holiday experiences, we offer something no-one else can.”

Seabourn vice-president for Europe and UK Lynn Narraway added: “All the team at Seabourn are delighted to be working with the newly launched Above and Beyond.

“Their concierge proposition and bespoke strategy matches our own brand vision and it is always exciting to welcome new partners into the luxury cruise space.

“Seabourn very much look forward to being a part of the Above and Beyond journey.”

A recent survey, carried out by Cruise.co.uk and completed by almost 8,000 respondents, found that more people than ever are looking to book a cruise.

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