Marella Cruises has revealed its plans for the resumption of its operations.
Preparing for when the government travel advice changes, the cruise line is offering five guarantees for safe cruising.
The first guarantee is that customers can book and cruise with confidence, with Marella offering flexible changes and quarantine-free cruises. This means the cruise line is only operating in travel destinations without isolating measures in place.
Part of the cruise line’s ‘Marella Promise’, passengers will also be protected if their cruise does not go ahead, and will be offered a variety of extras. Cruises will not go ahead if there are any significant changes to itineraries or facilities.
Extra cleaning measures will be implemented and excursion safety guidelines will be checked. Health and safety measures include health screenings and temperature checks of all passengers before boarding, and passenger luggage being disinfected before being taken to cabins.
More hand sanitising stations will be available throughout the ship, and face masks will be required in certain areas. Fewer guests will also be on the ship, and a one-way system will be in place. Cabins and public areas will be regularly and thoroughly deep cleaned.
Passengers booking before 30 September 2020 are also being given additional flexibilty by Marella, and are allowed to move their cruise, once, to a later date if desired.
Managing director of Marella Cruises, Chris Hackney, said: “We’re looking forward to welcoming guests back onboard our ships again soon and we’re hopeful we’ll be able to start operations at the beginning of October.
“Our teams have been working really hard to ensure we’re ready to give customers the best and safest experience when we can.
“We understand some customers may feel a little uncertain about cruising and wonder what a cruise will be like post-Covid, which is why we have created the new Marella Promise.
“It gives customers five key commitments to keep them safe on board while reassuring them we are still providing the memorable, enjoyable Marella Cruise that we’re known for.
“We will apply all the necessary health and safety measures to keep both customers and crew safe throughout the whole of their Marella Cruises journey. We will also ensure we are as flexible as possible if customers need to amend their cruises.”
Sailings on Marella Cruises are currently suspended until 30 September 2020, with Marella Explorer sailing from Corfu on 2 October 2020.