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LATEST: Tui extends Marella Cruises and holiday cancellations

Marella Cruises

Tui UK and Ireland has confirmed today (28 May) that due to the ongoing travel restrictions, it is extending its cancellations of all Marella Cruises sailings up to 30 July 2020 and all beach holidays until 30 June.

The UK’s largest travel firm had previously announced earlier this month that it would commence Marella Cruises’ summer 2020 programme in July 2020 with three of its five ships, “should it be safe to set sail”.

All customers whose bookings have been impacted will receive a refund credit. If a customer’s booking was for a package holiday, they will also get an up to 20 per cent incentive, or they can request a cash refund via an online form on the Tui website.

All customers should receive their refund credit within four weeks before their original departure date.

Customers who booked on the Tui or First Choice website or via the Tui or First Choice app can amend their booking with their incentive themselves via Manage my Booking.

Customers due to travel before the end of August have the opportunity to amend their holiday for free so they don’t have to pay until closer to their new departure date.

Earlier this month, Marella Cruises also announced that it would be retiring its much-loved ship, Marella Celebration, earlier than planned.

Visit for more information.

Our view:

The cruise industry is facing an unprecedented and ever-changing situation, and we are committed to keeping you informed with the most up-to-date news. However, we firmly believe that the cruise industry will bounce back. When it does, we’ll be on hand to help you get back to selling the cruises that people love.

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