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Holland America Line extends cruise cancellations until December

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Holland America Line has become the latest cruise line to extend its pause of cruise operations, cancelling departures on all ships in its fleet until 15 December 2020.

The extended pause affects Caribbean, Mexico, Panama Canal, Pacific Coastal, South America, Antarctica, Hawaii, South Pacific, Australia and Asia itineraries.

The line said the pause was due to “the continuation of travel and port restrictions due to global health concerns”.

Those guests with impacted cruises automatically will be cancelled, and no action is needed for guests opting for the future cruise credit (FCC).

Guests who paid in full will receive 125 per cent FCC of the base cruise fare, while those with bookings not paid in full will receive an FCC of double the amount of the deposit paid for the cruise. The minimum FCC is $100 and the maximum will be an amount up to the base cruise fare paid.

The FCC is valid for 12 months from the date of issue and may be used to book sailings departing through 31 December 2022. All other funds paid to Holland America Line may be transferred to a new booking or will automatically be refunded via the method of payment used to purchase the services.

Guests who prefer a 100 per cent refund can visit the cruise line’s Cancellation Preferences form to indicate this preference no later than 15 September 2020.

Holland America Line has said that it will protect travel advisor commissions on bookings for cancelled cruises that were paid in full and for the total amount of the FCC when rebooked.

Holland America Line previously paused global cruise operations and cancelled all Alaska, Europe and Canada/New England cruises for 2020; additional departures from the port of Vancouver, British Columbia, Canada, in 2020; and select Hawaii itineraries for early 2021.

This week, both P&O Cruises and Seabourn announced that they too would be extending their cruise cancellations due to the ongoing impact of the Covid-19 crisis.

Visit hollandamerica.com for more information.

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