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CTN Investigates
Analysis 6 mins read
Capacity conundrum: How do agents fill surging ship volumes?
  • Between 40 and 50 newbuild ocean and river ships are scheduled for delivery or on order over the rest of this decade, adding up to 160,000 total berths to the global fleet
  • As cruise demand surges, there are concerns surrounding destination management as some popular destinations cap cruise visitor numbers to deal with overtourism
  • Agents are tasked with learning about all the different lines, ships and destination rules as the sector goes from strength to strength

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‘We need to keep pace’: cruise leaders on the challenges facing growth
Analysis 3 mins read
‘We need to keep pace’: cruise leaders on the challenges facing growth
  • The cruise sector must continue to evolve if it is to keep pace with its ambitious growth targets.
  • MSC Cruises' Antonio Paradiso predicted the disruption caused by the Strait of Hormuz closure could continue for another "six to nine months"
  • Key to keeping up with supply is ensuring consumers are being matched with the right product, said Hurtigruten's Iain Powell.
AI vs travel agents: what does the future of cruise retail look like?
Analysis 7 mins read
AI vs travel agents: what does the future of cruise retail look like?
  • The number of people using AI for holiday inspiration has doubled year-on-year, with 43 per cent now confident to some degree in letting AI plan their holiday
  • Agents are increasingly acting as “curators and translators”, helping customers navigate a cruise market spanning ocean, river, expedition, ultra-luxury and yacht-style sailings
  • Industry leaders believe AI will take on more research and administration, freeing the trade to spend more time building relationships
'How do I maximise the value of a cruise booking?'
Analysis 4 mins read
'How do I maximise the value of a cruise booking?'
  • The cruise sector continues to defy trends as consumers prioritise spending on getting away from it all
  • Agents must ask their client questions they can get exactly what their customers want from their sailing
  • Encouraging customers to book while on board can add value to their sailing