Holland America Line new ship Rotterdam

Holland America Line extends cruise cancellation policy

Holland America Line has extended its flexible cancellation plan to 30 September 2022 to give guests greater peace of mind.

Under the plan – which was originally offered for cruises departing through to the end of April – guests who make a new booking by 31 March 2022, for itineraries that depart on or before 30 September, can cancel for any reason and receive a future cruise credit in the amount of any cancellation fees that normally would be incurred.

Cancellations must be made up to 30 days before departure. In addition, final payments for cruises through to 31 May 2022 are now due at 60 days instead of 75 or 90.

Holland America Line president Gus Antorcha said: “We want our guests to feel confident when they book a cruise.

“We’ve seen so much excitement from guests who have cruised with us since our return. We want everyone who is looking forward to that next adventure to feel comfortable making those plans, and our ‘Worry-Free Promise’ offers that comfort.”

Holland America Line has confirmed it will also continue to operate vaccinated cruises and require a medically supervised negative Covid-19 test prior to cruising.

Guests must have received their final dose of an approved vaccine at least 14 days prior to the beginning of the cruise and bring proof of vaccination.

In a statement, the line said it is “strongly encouraging all eligible guests to receive Covid-19 boosters”.

Antorcha added: “By operating our cruises with protocols that are based on the latest advice and guidance of our global experts, we have seen a very low rate of cases, and in almost all instances, with mild or no symptoms.

“We will keep these best practices in place because we know they are working to protect our guests, our crew, our homeports and the communities we visit.”

  • Cruise Trade News recently launched its first dynamic digital magazine, in partnership with Holland America Line, analysing the cruise line’s Alaska itineraries and experiences.

Sign In

Lost your password?