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Coronavirus: Seabourn pauses operations for 30 more days

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Luxury cruise ship company, Seabourn, has announced that it will extend the voluntarily pause of global operations for an additional 30 days as a result of the coronavirus. 

The 30-day extension includes sailings on its five ships scheduled to depart through to 14 May 2020.

The brand had announced an initial 30-day pause in global operations, which took effect on 14 March 2020.

In a statement, the line said that the decision is a proactive response to the unpredictable circumstances evolving from the global spread of the coronavirus.

A spokesperson said: “Seabourn will be communicating changes to voyages scheduled to depart in the extension window with all booked guests and their travel advisors.

“Seabourn guests on impacted voyages will receive a 125 per cent refund of the fare paid in the form of a future cruise credit, which can be applied toward any future cruise through December 31, 2021.

For guests who do not opt to choose the 125 per cent future cruise credit, a 100 per cent refund of the monies paid to Seabourn will be reimbursed to the original form of payment.”

 Guests and their travel agents will be sent communications on how to manage cancellations and desired compensation online.

The cruise line has asked  guests not to call the Reservation Call Centre for information about the cancellations due to the possibility of high call volumes and the potential of long on-hold wait times. 

For reservations or more information about Seabourn, please contact Seabourn on 0344 338 8615 or visit seabourn.com.

Our view:

The cruise industry is facing an unprecedented and ever-changing situation, and we are committed to keeping you informed with the most up-to-date news. However, we firmly believe that the cruise industry will bounce back. When it does, we’ll be on hand to help you get back to selling the cruises that people love.  

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