Cruise & Maritime Voyages (CMV) has revealed that 90% of first-time cruisers who cruised with the line in 2018 would do so again.
A quarter of all CMV passengers who travelled during the first half of 2018 were first-time cruisers.
The findings are from CMV’s customer satisfaction questionnaires, completed by guests at the end of their cruise. More than 42,000 completed the form, with many couples and others sharing a cabin completing one questionnaire together.
According to the questionnaire, 57% of passengers had sailed on more than five cruises with CMV, while 50% book their cruise between six and twelve months before departure.
Technology is also popular among CMV guests, with 90% having internet access and 95% using email.
CMV cruises depart from 11 UK ports, plus Dublin and Cobh, with 88% of passengers surveyed preferring to sail directly from the UK.
