Seabourn has launched a new training platform for staff that utilises virtual reality technology.
The TableVision software, developed with Pixvana, a virtual reality solutions provider, enables employees to learn and master the skills needed to successfully navigate Seabourn’s on-board dining rooms.
Seabourn fleet learning and development lead specialist Rocky Sudlesky said: “A major hurdle to staff training is the fact that the ship is almost always in full operation, with the dining room perpetually occupied with either customers or the cleaning crew.
“Finding a window of time to manually train new employees was both cumbersome and inefficient. Instead, we turned to the pros at Pixvana who handled everything from creative design to post-production and headset implementation.
“The end result is a completely tailored training experience that not only saves Seabourn Learning and Development time and money, but also provides staff with a more engaging, efficient and accessible opportunity to learn.”
Pixvana chief operating officer Rachel Lanham added: “By creating tailored VR training experiences we can maximise workforce engagement and retention. We believe there’s huge potential for immersive learning in the corporate world and Seabourn’s dedication to unparalleled service puts them at the forefront of innovative training in the cruise industry.”
Additional Seabourn VR solutions will be developed over time.