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Riviera Travel’s ‘Vault 2.0’ promises bigger rewards for agents

Riviera Resplendence
photo_camera Agents could win a sailing for two onboard new ship Resplendence

Following the success of its debut earlier this year, Riviera Travel is bringing back The Vault for travel agents

The original campaign, which ran from 7 July to 10 August 2025, saw 486 agents log 708 trade bookings, unlocking rewards through the Riviera Explorer platform.

Prizes included lifestyle vouchers for Costa Coffee, Greggs, and Marks & Spencer, luxury LED facial masks, Fortnum & Mason hampers, and an all-inclusive holiday for two aboard Riviera’s new river ship, Resplendence.

Now, just in time for “mini peaks”, The Vault returns with even bigger rewards. Launching on 1 September and running until 6 October, the revamped incentive offers more than 500 prizes. These include holidays to Sri Lanka, Morocco, and a festive river cruise. Agents can also win fam trip places and a range of lifestyle rewards.

“This isn’t just a campaign, it’s a celebration of our trade partners,” said Vicky Billing, director of trade and partnerships. “We’ve designed The Vault to be fun, fast, and full of value. It reflects how much we appreciate the trade: we want their experience with Riviera to be seamless, profitable, and genuinely enjoyable. Our goal is to keep innovating in ways that make agents feel supported, recognised, and rewarded.”

Amanda Docherty, head of UK trade, added: “The response to The Vault earlier this year was phenomenal. We’re thrilled to bring it back for Mini Peaks with even more to offer. This initiative is part of our wider commitment to making Riviera Explorer the go-to hub for trade support, e-learning, marketing tools, and incentives. We know how hard agents work, and this is our way of saying thank you.”

To participate, agents must book any Riviera Travel product, log into Riviera Explorer, and unlock The Vault for prizes. Every booking gives agents a stronger chance to win.

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