Princess Cruises extends pause of cruise holidays in Australia

Princess Cruises cancels sailings until 15 December

Princess Cruises has extended its pause in global operations until 15 December, impacting voyages on Majestic Princess, Regal Princess, Sapphire Princess, Sea Princess and Sun Princess.

In a statement, the cruise line said that this latest extension is due to “the continued progression of Covid-19 and related decisions of various government, health authorities, and airlines regarding travel restrictions”.

The following Princess Cruises voyages have been affected:

· All cruises sailing in and out of Australia on Majestic Princess, Regal Princess, Sapphire Princess, Sea Princess, and Sun Princess through 31 October
· All sailings in Asia, Caribbean, California Coast, Hawaii, Mexico, Panama Canal, South America & Antarctica, Japan, and Tahiti/South Pacific through 15 December

Princess Cruises president, Jan Swartz, said: “We share in our guests’ disappointment in cancelling these cruises.

“We look forward to the days when we can return to travel and the happiness it brings to all who cruise.”

Guests currently booked on these cancelled voyages who have paid in full will have the option to receive a refundable future cruise credit equivalent to 100 per cent of the cruise fare paid plus an additional non-refundable bonus FCC equal to 25 per cent of the cruise fare.

For guests who have not paid in full, the cruise line will double the deposit, providing a refundable future cruise credit for the money currently on deposit plus a matching bonus credit that can be used on any voyage through 1 May 2022.

The matching bonus future cruise credit is non-refundable, will not exceed the base cruise fare amount of the currently booked cruise, and will have a minimum value of £100 per person.

Alternatively, guests can request a full refund for all monies paid on their booking through this online form.

Requests must be received by 31 August 2020 or guests will be automatically registered for the future cruise credit option.

Princess Cruises has said that it will protect travel agent commissions on bookings for cancelled cruises that were paid in full in recognition of the critical role they play in the cruise line’s business and success.

Visit princess.com/plan/impacted-and-cancelled-cruises for more information.

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