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Fred Olsen launches new agent training platform

Fred. Olsen

Fred Olsen Cruise Lines has unveiled a new integrated training platform to help agents bolster their sales and attract new business

The Academy offers bite-sized learning modules that agents can complete at their own pace, covering topics such as brand information and itineraries.

The new venture marks the first time the line has integrated online training into its own systems, giving full control over content and incorporating interactive elements such as quizzes and games.

By completing the online training modules, agents will gain exclusive access to other learning opportunities including ship visits and educational cruises.

In addition to training, the platform will also feature an upgraded artwork builder, allowing agents to create promotional materials more efficiently.

Geoff Ridgeon, head of sales at Fred Olsen Cruise Lines, said: “We’re thrilled to launch our new online training platform today, giving agents the tools they need to boost their sales in a fun and engaging way.

“We love working closely with our agent partners, and this upgrade – complete with interactive elements – is designed to make learning even more accessible.

“We welcome all agents to sign in, or sign up, through our Travel Agent Centre and start their new learning journey. We can’t wait to hear their feedback as we develop the next phase of modules.”

For further information and to sign up, visit Fred. Olsen Cruise Lines’ Academy.

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