Bolsover Cruise Club has drastically expanded its Cruise and Stay team with an influx of staff and a new dedicated office space.

The department, which specialises in bespoke holidays for cruise customers, was established in 2019 with six members of staff, before initial plans to bolster the team were scuppered by the Covid-19 pandemic.

Now with a 19-strong workforce and a recent move to a new purpose-built office space at The Cruise Centre in Barlborough, the Cruise and Stay department has posted exponential growth figures.

Revenue is currently up 100% year-on-year, which the team intends to maintain over the next 12 months, and a dedicated administration and marketing outfit is now assisting the department in its future development.

The business, which said it is acutely aware of the “heavy” discounting often seen across cruise, has resolved to remain competitive against such plights while still providing “exemplary” levels of customer service.

Bolsover Cruise Club eyes further growth

The team is now eyeing further growth, which will include taking steps towards specialising in ultra-unique event cruises.

The company has also recruited Oliver Wilson, who will be responsible for identifying such gaps in the market and working with global providers to promote exclusive cruise and stay packages.

Managing director of Bolsover Cruise Club Michael Wilson said: “This is an exciting time for the development of our company. Cruise and Stay is undoubtedly our big success story; we have seen continued growth, and satisfaction levels among our customers are at a record high.”

Head of Cruise and Stay Katie Wilson added: “Our focus has always been to offer our customers better travel solutions, which when backed by our industry-leading customer service and support, places us in a strong position in today’s market.”