Riviera Travel has been actively bolstering its trade-facing teams in recent months. Claire Hills, who joined the operator in September 2021, speaks to Lucy Abbott in the latest Cruise Trade News Cruise Corner interview.
Upon joining Riviera Travel, Hills said she was hoping to continue “the great work the team here have done to support the trade”.
Music to travel agents’ ears, no doubt. Since then, the company has further added to its team with the arrival of Jessica Payne as business development executive, and former Royal Caribbean head of retail Vicky Billing as commercial partnerships manager.
Add to that, in February the operator outlined a key aim to expand its travel agent visit programme, further signalling its intent to maintain and build trade relationships. Hills explains all in this video interview.