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Celebrity Cruises updates agent training platform

Celebrity Cruises, Celebrity Beyond


Celebrity Cruises has unveiled its relaunched training platform, Celebrity Central Training.

Complete with an updated look and feel, the cruise line is “supporting agents like never before, with tailored learning pathways for both seasoned experts and beginners new to selling cruise”, a statement said.

New for September is a training journey “tailored to expert agents, allowing them to explore ten collections containing modules that align with Celebrity’s core pillars”, such as cuisine and entertainment.

Agents are encouraged to learn at their own pace, with collections of short, bite-sized courses designed to allow them to deep dive into their specific areas of interest.

The new look training platform is more user-friendly and intuitive, Celebrity said, with a modernised design to encourage all agents to engage with the new materials.

Celebrity Cruises engaging with agents

The platform will continue to evolve, with the line adding new modules to the main content section to align with brand updates. This includes training on new ship launches, new deployments, itineraries and more.

Celebrity Cruises senior sales director UK & Ireland Claire Stirrup said: “I’m delighted that we have been able to invest into our e-learning training platform for agents, to provide dedicated training for agents from beginner all the way to expert level.

“With CLIA Cruise Week around the corner, this is the perfect time to relaunch our training programme, to engage and support agents to confidently sell Celebrity Cruises and demonstrate to their clients that there is a cruise holiday for everyone.”

Celebrity also recently launched a new incentive for travel agents, alongside its autumn campaign.

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