The Voice of the Cruise Industry
Latest News

Azamara shows ‘dedication’ to agents with new trade portal

Azamara, Azamara Journey

Azamara has launched a new trade portal as part of its “continued growth and dedication” to travel agents.

It has also updated its website and opened a global contact centre in Wichita, US.

The operator said its new website and Azamara Connect trade portal will enhance the overall experience for guests and agents by allowing access to a new booking platform.

Guests and travel partners can expect a “smooth and seamless” booking process as the new reservation system is “integrated with the updated website and Azamara Connect”, the line added.

Azamara ‘building momentum’

Azamara president Carol Cabezas said: “Wichita has been home to our knowledgeable and engaging team on the phones, who are dedicated to helping advisors make their clients’ dreams a reality.

“Opening a dedicated office here is a testament to our commitment to delivering the best service to our guests and advisors.

“I am so proud of how far Azamara has come since we’ve returned to service and this contact centre indicates that we are continuing to build on that momentum, with more to come.”

In February, the cruise line appointed Adam Morris as UK business development manager.

This followed a restructuring of the UK team back in October last year,  designed to “bolster market growth and generate greater confidence among trade partners in the region”.

Sign In

Lost your password?