The Voice of the Cruise Industry

Cruise rep on the road: Kelly-Marie Gregg, Regent Seven Seas

Kelly-Marie Gregg

Kelly-Marie Gregg, training and events manager for Regent Seven Seas, reveals her passion for luxury cruising, Alaska and Japanese fine dining.

Why is your cruise line the best of all cruise lines?

As the most inclusive luxury cruise experience, we are pretty tough to beat – our ethos is Live Life Luxuriously and we mean it! Regent Seven Seas Cruises has the world’s most luxurious fleet. Three of the four ships are all-balcony – it doesn’t get much better than enjoying a bottle of welcome champagne on your own private veranda. Everything really is included in the fare, including return flights, transfers, premium drinks, speciality dining, unlimited WiFi, gratuities and unlimited free shore excursions in every single port of call. We are industry leaders in space and crew to guest ratios, with an average of 1.5 crew members to each guest.

If your cruise line was a famous person, who would it be and why?

Kate Middleton. She has seen the world thanks to her royal responsibilities and, naturally, travels in luxury. She is the pinnacle of elegance but also seems to be approachable and welcoming.

How long have you worked for your cruise line?

I have worked for Regent for one year and four months.

Which geographical area do you cover?

My role is field based, travelling up and down the UK, meeting and training our fantastic agent partners. I also work with travel agents, hosting their clients at fabulous venues such as Goodwood House and bringing the Regent experience to life for prospective guests. These events are really popular with agents as they often lead to bookings and therefore industry leading commission.

What’s the funniest thing that has happened to you on the road?

Being caught belting out a Celine Dion classic with my windows down at the traffic lights.

What’s the strangest question you have ever been asked about cruise?

‘Do these lifts take you to the front of the ship?’

How many of your cruise line’s ships have you sailed on? Do you have a favourite?

I have sailed on Seven Seas Navigator, Voyager and Explorer. Navigator was a real wow moment for me as it was the first time I’d sailed with Regent. Navigator only carries 490 guests even though she has the capacity to carry over 1000, so service is phenomenal. She will always have a special place in my heart. Explorer is jaw-droppingly beautiful – she has the wow-factor every time you step on board. I recently spent a week on Voyager filming travel agent training videos. Although it was a tough schedule, it was great to be able to relax on board during downtime.

Do you have a favourite onboard restaurant and why?

It has to be Pacific Rim on Explorer. A $500 000 Tibetan prayer wheel welcomes guests inside a venue reminiscent of a boutique city restaurant in Tokyo with traditional lotus shaped windows, Japanese rain chains and Oriental art panels. The quality of the dining is incredible, comparable to any fine-dining restaurant on land. And, the best bit is you can have as much as you like, with no additional charges or unexpected bills.

Which port would you definitely disembark in? What would you do there?

Juneau in Alaska, it’s one of my all-time favourite ports of call. There’s not many places you can see a glacier and then spot majestic humpback whales on a deluxe catamaran on the same day.

And which port would you opt to stay onboard – any why?

I would stay onboard in Southampton so I don’t have to go home!

Which cruise is on your bucket list?

The World Cruise – who wouldn’t want to stay in the lap of luxury for 131-days!

If you didn’t work in the cruise industry, what do you think you would do?

I would go back to my repping days and sing in hotels. I’ve got so many stories…

Sign In

Lost your password?