Fred Olsen Cruise Lines staff based at the Suffolk-based headquarters have shared images of themselves working from home as the company reassures its guests and trade partners “we are still here for you”.

Following the Government’s instructions that everyone should remain in their homes, the cruise line enabled home working for all of its office-based workers.

In a show of support these teams, along with the trade support department, have shared pictures of themselves working from home.

Fred Olsen Cruise Lines’ managing director, Peter Deer, said: “Each guest journey begins with our reservations and guest services teams. They are on the front-line of our office-based operations.

“People like dealing with people, and we know that our guests like to have that point of contact with our team here, perhaps now more than ever. We have found ourselves in an unprecedented time, and I know that many of you will have questions about your upcoming cruises with us.

“This is equally as important for our travel agent partners, and our Trade Support team remains on hand to help you as together we work through this challenging period.

“These pictures go some way to show that we are real and we are caring. Behind every call you make to us is the friendly face of one of our team members, who will be more than happy to talk through any questions you may have.”

To contact reservations, please call 0800 0355 052 and for guest services 0800 0355 145.

Both teams will be contactable between the hours of 9am and 6pm Monday to Friday, and 9am to 5pm on Saturdays.

Travel agents and trade partners can reach the trade support team by calling 01473 746164 Monday to Friday, or visiting the Travel Agent Centre at fredolsencruises.com/agent.

Our view:

The cruise industry is facing an unprecedented and ever-changing situation, and we are committed to keeping you informed with the most up-to-date news. However, we firmly believe that the cruise industry will bounce back. When it does, we’ll be on hand to help you get back to selling the cruises that people love.