REGISTRATION

Teas, coffees and pastries served

09:30 AM

Cruise Summit Starts

Welcome by Jack Carter, Group Editor, Cruise Trade News and World of Cruising

10:00 AM

Session 1: The big picture

The Cruise Summit kicks off with insights from our editors as we look at the challenges and opportunities facing the sector today, followed by CLIA’s state of the industry update.

Will Payne, Editor, Cruise Trade News
Josie Klein, Deputy Editor, Cruise Trade News
Andy Harmer, Managing Director, CLIA UK & Ireland

10:10 AM

Session 2: What’s driving the next wave of cruise growth?

Sponsored by Accord Marketing

From the rise of river and expedition cruising to the continued demand for luxury and premium holiday experiences, we look at which sectors are seeing the greatest momentum and what’s driving growth

Moderated by Jack Carter, Group Editor, Cruise Trade News and World of Cruising

Carly Perkins, Senior Marketing Manager, Seabourn 
Jasman Ahmad, Chief Strategy Officer, Accord Marketing 
Nathaniel Sherborne, SVP and MD, EMEA / ANZ and Global Sales Enablement, HX Expeditions 
Tom Scott, Head of Sales, Travelzoo 
Will Sarson, Product Director, Riviera Travel

10:45 AM

Session 3: How technology disruption creates opportunity

Discover how AI and emerging technologies are transforming the travel customer journey. Hear practical insights from Google, HolidayPirates and Insider One on the future of search, social-first inspiration, and strategies to drive acquisition, retention and revenue growth.

Stathis Filippatos, Industry Head-Travel, Google
Nick Cooper, Head of Market (General Manager), HolidayPirates Group
Nico Beukes, UK&I & Nordics CEO, Insider One

11:25 AM

LUNCH

Selection of sandwiches and refreshments served

12:30 PM

Session 4: Cruise insights: keynote sessions – part one

Session: The Power of Face-to-Face Selling: Bringing Expedition to Life for Customers
Nathaniel Sherborne, SVP and MD, EMEA / ANZ and Global Sales Enablement, HX Expeditions

Session: Beyond the Mature Cruises:  When is their Right Time to Cruise
Geoff Ridgeon, Head of Sales, Fred. OIsen Cruise Lines

01:30 PM

Session 5: Going beyond the ship: creating seamless travel experiences

As travellers increasingly seek end-to-end journeys, how can cruise and land operators work together to deliver richer experiences and unlock new revenue opportunities?

Moderated by Josie Klein, Deputy Editor, Cruise Trade News 

Dave Mills, Chief Commercial Officer at Iglu.com 
Florian Valmy-Devillers, Business Development Director at Caribbean Tourism Organisation
Kate Thompson, Senior VP of Marketing at Abercrombie & Kent
Mark Henderson, Head of Specialist Product at Gold Medal 
Yas McKechnie, Director of Sales UK, Ireland & EMEA at Princess Cruises 

02:00 PM

Session 6: Cruise insights: keynote sessions – part two

Session: The future of river cruising
Will Sarson, Product Director, Riviera Travel 

Session: Why destinations matter more than ever
Hayley Moore, VP of Sales & Marketing for UK and Emerging Markets, Hurtigruten

02:40 PM

COFFEE BREAK

Selection of teas and coffees served

03:10 PM

Session 7: Attracting new audiences, without alienating the core

Hear directly from experienced and new-to-cruise consumers, alongside expertise from Mundy Cruising, to explore changing perceptions, evolving expectations and what the industry can do to attract new audiences while retaining loyal cruisers.

Moderated by Debbie Marshall, Managing Director, Silver Marketing Association

Cathy Rogers, Cruise Writer, Cruse Addicted 
Alice Newlands (New to cruise)
Anna Newlands (Experienced cruiser)
Sharon Trigg, Reservation Manager, Mundy Cruising

03:40 PM

Session 8: Ask the experts

Bringing together senior industry leaders for an interactive discussion on the biggest issues shaping the future of cruise. From geopolitical developments and deployment strategy to economic uncertainty and emerging source markets.

Moderated by Will Payne and Josie Klein, Cruise Trade News

Antonio Paradiso, Vice President of International Sales, MSC Cruises 
Chris Hackney, Chief Executive Officer - Marella Cruises 
Gerard Nolan, Vice President and Managing Director, Europe, Middle East and Africa, Royal Caribbean International
Iain Powell, Chief Commercial Officer, Hurtigruten 
Kate Thompson, Senior Vice President of Marketing, Abercrombie & Kent

04:10 PM

Closing remarks

04:50 PM

CRUISE SUMMIT ENDS

Join us for networking drinks, a great opportunity to discuss the day’s key topics and connect with our editors and your industry peers.

05:00 PM
Cruise Summit 13 September 2027 30 Euston Square
Find out more