Tracey Wilkes and Charlotte Barnett at Travel Trail in Tenbury Wells, Worcestershire were pleased last month when their combined efforts resulted in a ‘Grand Round the World Cruise 2019’ with Cruise & Maritime Voyages (CMV) worth £52,000.
Tracey Wilkes said “I have been in the industry for 21 years and this is the best booking I have ever had to handle with my colleague Charlotte Barnett. The gentleman who is a good regular customer called and said he wanted to book a CMV world cruise that he had seen advertised.
I was a little nervous at pressing the keyboard to confirm this wonderful booking.”
CMV national advertising carries the strap line ‘see your ABTA travel agent’ to encourage people to use their travel agent. The same policy applies to CMV on board sales where point of sale material encourages passengers to refer any bookings through their usual regular travel or booking agency.